Dr. Rao has been my primary doctor for over 18 months now and if I wasn’t moving out of state, I would most certainly continue to be a patient. The staff knows who I am when I call, I can get an appointment usually within hours and communication is always prompt and on point. I have even talked to Dr. Rao on the phone several times when other offices relay messages through the staff. Having recent insurance issues, Dr. Rao has bent over backwards to help me with pricey medication and lab/office visits with the goal of trying to conserve as much out of pocket expense to me as possible. I am confident knowing that my care is being attended to with as much diligence as possible by Dr. Rao and her office. Love all the girls there!